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Agency & Disclosure

Disclosure of Representation in Trading Services (DORTS)

What is Disclosure of Representation in Trading Services (DORTS) in British Columbia?

As of Official source: BCFSA — Consumer Guide to Disclosures · BCFSA — Consumer Guide to Disclosures

General information only — not legal, tax, financial, or real-estate advice. Verify with a licensed BC professional before acting.

A written disclosure document that BC licensees are required to present to consumers before or at the earliest opportunity of providing trading services, as established under the Real Estate Services Act, SBC 2004, c. 42, and associated rules administered by BCFSA. It explains the nature of the agency relationship being offered, distinguishes between client status and the status of an unrepresented party, and outlines the duties a licensee owes under each arrangement. The specific section numbers and prescribed form details governing this obligation should be verified directly with BCFSA or a BC lawyer, as regulatory requirements may have changed. Consumers are encouraged to review the document carefully before proceeding with any trading services.

Frequently Asked Questions

What is the Disclosure of Representation in Trading Services (DORTS) form in British Columbia?

DORTS is a mandatory form prescribed by the British Columbia Financial Services Authority (BCFSA) under Section 54 of the Real Estate Services Rules. Licensees must present it to consumers at the start of an agency relationship to explain agency options, distinguish between client and unrepresented-party status, and outline the Home Buyer Rescission Period. The form is designed to ensure consumers understand their relationship with the licensee before entering into any trading services agreement.

When must a BC real estate licensee provide the DORTS form to a consumer?

Under Section 54 of the Real Estate Services Rules, a licensee must provide the DORTS form at the start of the agency relationship, before the consumer enters into a service agreement or receives substantive trading services. The timing requirement ensures consumers are informed of their options and rights before making commitments. Verify the exact procedural requirements with a BC lawyer or the BCFSA before acting.

Does the DORTS form apply to both buyers and sellers in BC?

Yes, the DORTS form applies to all consumers—both prospective buyers and sellers—who are considering engaging a licensee for real estate trading services. Section 54 of the Real Estate Services Rules does not distinguish between buyer and seller consumers; the disclosure obligation applies universally at the start of an agency relationship. The form explains options such as client representation, limited dual agency, and unrepresented-party status.

What agency options must be explained in the DORTS form?

The DORTS form must explain the difference between being a client (where the licensee owes fiduciary duties) and being an unrepresented party (where the licensee provides services but does not represent the consumer's interests). It also addresses scenarios such as designated agency and limited dual agency, as permitted under the Real Estate Services Act and Rules. Verify the precise definitions and obligations with a BC lawyer or the BCFSA, as agency law can be nuanced.

What is the Home Buyer Rescission Period mentioned in the DORTS form?

The Home Buyer Rescission Period is a statutory cooling-off period established under the Real Estate Services Act and Rules, allowing qualifying home buyers to rescind a purchase contract within a specified time after acceptance (as of 2026-07-27 — verify current period and conditions). The DORTS form must inform buyers of this right as part of the mandatory disclosure at the start of the relationship. Specific timelines, exceptions, and procedural steps should be verified with a BC lawyer or notary before relying on this right.

Is the DORTS form the same as a service agreement or representation agreement?

No, the DORTS form is not a service agreement; it is an educational disclosure document required under Section 54 of the Real Estate Services Rules before a service agreement is signed. After the consumer receives and reviews the DORTS form, they may then choose to enter into a formal representation agreement (e.g., a buyer representation agreement or listing contract) with the licensee. The DORTS form ensures informed consent, while the service agreement creates the binding contractual relationship.

Who regulates compliance with the DORTS requirement in BC?

The British Columbia Financial Services Authority (BCFSA) regulates compliance with the DORTS disclosure requirement under the Real Estate Services Act and Real Estate Services Rules. BCFSA assumed regulatory responsibility for real estate licensees on August 1, 2021 (as of 2026-07-27 — verify current), when it merged the former Real Estate Council of BC. Licensees who fail to provide the DORTS form as required may face disciplinary action; verify current enforcement practices with the BCFSA or a BC lawyer.

Can a licensee provide the DORTS form electronically or does it have to be in paper form?

The Real Estate Services Rules generally permit electronic delivery of mandatory disclosures, provided the consumer consents and the format complies with the British Columbia Personal Information Protection Act (PIPA) and any BCFSA guidance on electronic records. As of 2026-07-27 — verify current — electronic delivery is widely accepted in practice, but licensees should confirm the consumer's preferred method and retain proof of delivery. Verify specific procedural and consent requirements with the BCFSA or a BC lawyer before relying solely on electronic delivery.

What happens if a BC licensee fails to provide the DORTS form to a consumer?

Failure to provide the DORTS form as required under Section 54 of the Real Estate Services Rules constitutes professional misconduct and may result in BCFSA disciplinary action, including fines, license suspension, or conditions on practice. The consumer may also have grounds to void or challenge the service agreement if they were not properly informed of their agency options and rights. Verify current enforcement trends and consumer remedies with a BC lawyer or the BCFSA before acting.

Does the DORTS form address remuneration or commission disclosure?

The DORTS form primarily addresses agency relationships, client versus unrepresented-party status, and the Home Buyer Rescission Period under Section 54 of the Real Estate Services Rules; it is not the exclusive vehicle for commission disclosure. Separate BCFSA rules under the Real Estate Services Act require licensees to disclose remuneration details in writing, often through the service agreement or other prescribed disclosures. Verify the complete set of disclosure obligations—including commission transparency—with a BC lawyer or the BCFSA before acting.

Authoritative Sources

Verify the specific statutory language, thresholds, deadlines and current guidance directly with the governing authority:

Related BC Real Estate Terms — Agency & Disclosure
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Doug LeMaire, REALTOR®
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Doug LeMaire, REALTOR®
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